LoyaltyQuest™ by TCC
Next-Gen Loyalty: Reward all behaviour, anywhere, anytime.
Increase value by creating unified and rewarding shopper experiences both in and out of store.
Reaching further to new shoppers
Community
Accelerate engagement by creating a community of members that play and compete, in a series of competitions, games, and behavioural challenges.
Sustainability
Immersion
Embed the campaign in the daily life of the shopper and immerse them in experiences that entertain and drive active participation.
Insights and retain
Rewards
Reward all behaviours including transactional and non-transactional to create more value to members.
How we create brand desirability

We work alongside you to develop the unique reward, retail partner, and campaigns which grow your brand and business, without cannibalising your other channels.

Games

We undertake research to understand the impact of macro-economic factors on shopping behaviour and lifestyle to inform our reward development and marketing strategies.

Quests & missions

We undertake research to understand the impact of macro-economic factors on shopping behaviour and lifestyle to inform our reward development and marketing strategies.

Behavioural challenges

We undertake research to understand the impact of macro-economic factors on shopping behaviour and lifestyle to inform our reward development and marketing strategies.

Spend-based challenges & Saver cards

We undertake research to understand the impact of macro-economic factors on shopping behaviour and lifestyle to inform our reward development and marketing strategies.

Community

We undertake research to understand the impact of macro-economic factors on shopping behaviour and lifestyle to inform our reward development and marketing strategies.

Harness First-Party and Zero-Party Data
For Actionable Insights.
Data-Driven Insights
Leverage advanced analytics to gain a deep understanding of customer behaviour and preferences.
Predictive Modelling
Utilise predictive models to forecast future shopping trends and behaviours, staying ahead of market demands.
Performance Tracking
Track the effectiveness of loyalty programs in real-time, allowing for timely and impactful adjustments.
Regular Updates
Continuously update challenges and rewards to keep the program fresh and exciting.
Feedback Loop
Collect and analyse customer feedback to continually refine and enhance your program for optimal results.
Mobile first, white-label, ready for all devices

We work alongside you to develop the unique reward, retail partner, and campaigns which grow your brand and business, without cannibalising your other channels.

Effortless integration in no time

We undertake research to understand the impact of macro-economic factors on shopping behaviour and lifestyle to inform our reward development and marketing strategies.

Easy to use CMS

We undertake research to understand the impact of macro-economic factors on shopping behaviour and lifestyle to inform our reward development and marketing strategies.

Omnichannel campaigns

We undertake research to understand the impact of macro-economic factors on shopping behaviour and lifestyle to inform our reward development and marketing strategies.

An ownable Retail Media channel

We undertake research to understand the impact of macro-economic factors on shopping behaviour and lifestyle to inform our reward development and marketing strategies.

Community

We undertake research to understand the impact of macro-economic factors on shopping behaviour and lifestyle to inform our reward development and marketing strategies.

insights
From relationships to results
Our campaigns are emotionally engaging, rich in storytelling, and action inspiring.
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 Kappa and Coop Branding with School campaign
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 Loyalty Program Helps Shoppers Save Money, Reduce Food Waste
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Article
Behavioural Gamification
Innovation
Loyalty
Read more
Thought leadership
Loyalty
Innovation
Omnichannel
Loyalty Quest
Behavioural Gamification
Read more
 Pricing of bananas within a retailer
Article
Retailers
Food
Consumer
Read more
 Sainsbury’s future retail store
Article
Retailers
Food
Innovation
Read more
 UK grocery market feedback flyer for Morrisons
Article
Retailers
Read more
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